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SHIPPING

NOTE: On items marked " This item no shipping charges! " this applies to

  • US contiguous 48 states
  • ground shipping only
  • express shipping charges are additional
  • shipping charges to Hawaii, Alaska and Canada (if available) are additional

Next Day, 2nd-Day, & 3rd-Day delivery:

All orders can be shipped for Next-Day, 2nd-Day, or 3rd-Day delivery for an additional charge.
Selecting one of these faster delivery methods DOES NOT speed up the manufacturing of your order -- it only speeds up the delivery of your order once it has been manufactured and has left the warehouse.

RETURNS

All returns must be received at BikeRackShops.com within 30 days of the original invoice date, unused, and in the original packaging, including all parts and paperwork.

Return Policy – Non-Defective Merchandise

1. All returns must be assigned a Return Authorization Number, prior to returning.
     To obtain an RA Number please call 1-877-367-4253.
     Returns without a valid RA Number displayed on the outside of the carton will be refused.

2. All returns must be received at BikeRackShops.com within 30 days of the original invoice date, unused, and in the original packaging, including all parts and paperwork.

3. Any item that is returned to us that has been installed, used, altered, or showing any signs of wear will be returned to the customer at the customer's expense.

4. It is the purchaser's responsibility to ensure that returns are adequately packaged, insured, and tracked.
     UPS or FedEX Ground Shipping will meet these requirements.

5. Shipping costs to you are non-refundable including those on special free shipping offers. Shippings costs to return the item are your responsibility.

6. A 15% repackaging/processing charge will be applied to the return of all merchandise deemed resalable

7. Close-Out Items are not exchangeable or returnable.

BikeRackShops.com will assist with warranty issues according to each manufacturers warranty guidelines.

Return Policy – Defective Merchandise

  1. If any item arrives in less than satisfactory condition as a result of manufacturer defect or if you received the wrong product in error, please call us, within 24 hours. A determination will be made to either replace the defective part or ask for the entire product to be returned at our expense.

  2. We will send you a pre-paid UPS shipping label to use for returning your order.

  3. When we receive the defective item back we will replace it with the identical item at our expense.

Exchanges

1. Items to be exchanged for different products must be in new, unused condition with all packaging, paperwork, and parts included. Exchanges will not be made after 30 days.

2. Items returned with any sign of use or wear will not qualify for credit.

Please contact us by phone at 1-877-367-4253 for a Return Authorization Number.

Canceling Your Order

If you wish to cancel an order after your order has been placed, please call us at 1-877-367-4253.

We are often unable to cancel processed orders on specialty or custom made items.

Unfortunately, we are also unable to cancel orders that have already been shipped.

Need Assistance?

 Call Toll-Free
 M-F 8am-5pm -- Central Time

 1-877-367-4253

Product Support

 Rack Fit Guides
 How to Choose a Rack
 Hitch Rack Comparison Chart
 Clearance Guide for
     Hitch Racks & Spare Tires

Shop by Type

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  Hitch-Mount for 4 Bikes
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  THULE Roof Rack Adapter Kits

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   Includes Bike Bags, Frame
   Adapters, Hitch Adapters,
   Hitch Locks, Load Bars, etc.

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Ski & Snowboard Racks

Shop By Brand

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 THULE
 THULE Fit Kits
 THULE Roof Rack Adapter Kits
 Tuckerman
 Yakima

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SHOP FOR RACKS BY TYPE

Garage Bike Storage Rack | Bicycle Floor Stand | Bike Stand | Bike Lifts | Bike Hooks | Commercial Bike Racks | Outdoor Bicycle Parking Rack | Hitch 2-Bicycle Carrier | Hitch 3-Bicycle Carrier | Hitch 4-Bicycle Carrier | Hitch 5-Bicycle Carrier | Tray / Rail Bicycle Rack | Pickup Truck Bicycle Rack | Roof-Mount Car Racks | Trunk Bike Carriers | Specialized Car Bike Carriers | Spare Tire Bicycle Rack | Motor Cycle Racks | Cargo Carrier | Bicycle Rack Accessories | Bicycle Racks On Sale | Thule Rack | Bike Hoists
Ski Rack | Snowboard Rack

SHOP FOR BIKE RACKS BY BRAND

Allen Bike Racks | Hitch Haul Racks | Hollywood Bike Racks | ProStor Bicycle Racks | Racor Bike Racks | Raxter Bike Racks | Saris | Softride Racks | Spare Hands Bicycle Racks | SportRack | Sports Solutions Bike Racks | Swagman Bicycle Racks | THULE Bike Racks

Need Help Shopping? Call Toll-Free 1-877-367-4253. Monday through Friday -- 8am-5pm -- CENTRAL Time.   We'll be glad to assist you!
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SHOP AT ONE OF OUR OTHER FINE STORES

Net City Shops is a family-owned group of stores based in Plymouth, MN. Our goal is to provide you with a great selection of top-quality products at low prices. We take pride in serving you, our valued customer. We invite you to visit one of our other stores. Thank you for your business!