How to contact Bike Rack Shops
Customer Service Hours, Phone number, Email
Shopping
How to Choose a Bike Rack
Rack Fit Guides
Does Bike Rack Shops have a printed catalog?
Do you sell any other products besides bike racks?
Orders
What types of payment does Bike Rack Shops accept?
How long until I’ll receive my order?
How to check order status
How to cancel an order
Shipping & Returns
Which shipping carriers do you use?
Do you ship outside the
US
?
How much does shipping cost?
How to return an item
Need additional assistance?
If you couldn’t find your answer here please call us at 877-367-4253 or email us at contactus@netcityshops.com or write to the address listed on our contact us page. We’ll do our very best to promptly answer your questions. We appreciate your business!
SHOPPING
Does Bike Rack Shops have a printed catalog?
We’re sorry, but in order to keep our prices as low as possible for you, we do not currently provide a printed catalog.
Do you sell any other products besides bike racks?
Our company also has products for wall décor, home organization, party tents, outdoor storage, kitchen islands, weathervanes, address plaques and other outdoor products.
ORDERS
What types of payment does Bike Rack Shops accept?
We accept MasterCard, VISA, American Express, and Discover card.
Payment by check can be accepted for phone orders only. Product is shipped once check has cleared.
How long until I’ll receive my order?
Most orders will ship the next day. We try to post backorder information as quickly as we can. Be sure to read all the information on the product pages so that you are aware of any backorder information. Don't delay purchases until the last minute. Things can go wrong during shipping that are unforseeable.
SHIPPING & RETURNS
Which shipping carriers are used by Bike Rack Shops?
Bike Rack Shops currently ships most items throughout the
United States
via
UPS
(United Parcel Service). Upon request (and approval of additional charges), orders can also be shipped via
UPS
express services.
A few large items require common carrier (large truck) shipping.
How much does shipping cost?
Your shipping charges depend upon the distance the package must travel to reach you. We will calculate your shipping costs for you during your order entry with Bike Rack Shops.
Do you ship outside the
US
?
We’re sorry, but Bike Rack Shops only ships within the
United States
and
Canada
. Canadian orders must be placed over the phone.
